Bought ticket for hills of rock, could not get refund

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Hello guys,
My apologies if the section is wrong, I could not find eventim subreddit. I bought 4 tickets for hills of rock 2020, 2 camp 2 concert tickets. I've paid insurance money for tickets, contacted 2 times with eventim through email and they said they could not refund. Also they are telling us to wait for 2021 event announcement for refunds.
My question is, cant i really get my refund money right now?

submitted by /u/poyurtybg
[link] [comments]

source https://www.reddit.com/r/festivals/comments/hedibl/bought_ticket_for_hills_of_rock_could_not_get/

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